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Thread: New Water Testing Policy

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    New Water Testing Policy

    New Water Testing Policy
    All Tests $1 For Each Parameter Tested
    We can test the following parameters:
    •pH
    •Ammonia
    •Nitrite
    •Nitrate
    •Calcium
    •Alkalinity
    •Magnesium
    •Phosphate
    •Salinity
    •TDS
    •Copper
    Its a sad day, but due to increasing costs associated with doing business we are no longer able to offer free water testing. We've been watching this for a few months now and came to the difficult conclusion that free testing had to come to an end. Sorry all
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    what about if we are purchasing fish or coral?....
    NORTH SOUND REEFERS

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    Don't apologize Cy! I'm sure most on here would prefer to pay a small amount for a water test and still have your wonderful store and staff to visit than not pay and see BR suffer for it!

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    Quote Originally Posted by barrierreefcf View Post
    New Water Testing Policy
    All Tests $1 For Each Parameter Tested
    We can test the following parameters:
    •pH
    •Ammonia
    •Nitrite
    •Nitrate
    •Calcium
    •Alkalinity
    •Magnesium
    •Phosphate
    •Salinity
    •TDS
    •Copper
    Its a sad day, but due to increasing costs associated with doing business we are no longer able to offer free water testing. We've been watching this for a few months now and came to the difficult conclusion that free testing had to come to an end. Sorry all

    I'm surprised all LFS' don't charge to do this. Those test kits aren't the cheapest things sometimes and I could imagine testing water for a bunch of people each day, you could easily run through a test kit in no time.
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    Unfortunately this is a flat policy. Competing with the internet is shrinking margins. Gas prices are crazy. Keeping good employees costs a lot. Add in the fact that the Elos kits we use are expensive, and it takes up a lot of employee time, and we just can't afford to keep doing it for free. Sorry!
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    I am on the same mindset as Krish. I think LFS should charge for water testing. Test kits aren't free so why not charge for testing, only makes sense to me. I don't do diagnostic work for free.

    Cheers,
    Alex
    "It's an Edmonds kind of day" Hidden Content

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    No need to apologize! You offer a great service! One much more expensive, time consuming and accurate than the dip strips that a lot of lfs use
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  8. #8
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    Quote Originally Posted by returnofsid View Post
    No need to apologize! You offer a great service! One much more expensive, time consuming and accurate than the dip strips that a lot of lfs use
    Switching to the dip strips was something we discussed. Decided we didn't want to sacrifice quality
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    I never seemed to get accurate readings from dip sticks

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    I stopped in to have some water tested a week ago. I was more than happy to pay for the service over the cost of buying an Elos test kit and I can be certain the test was done correctly. Thanks for all the great work you guys do
    Darwinism is the deathblow to human dignity

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    If you need someone to test your water you should not be keeping a reef IMO. Good husbandry you have test kits up to date and know how to use them. Yes problems do arise and you should compare with other tests. I'm sure you can find a DIY on YouTube.

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    hmm, that seems a bit presumptuous don't ya think? for myself, I have used the service to dbl check my findings and I know others do as well. There can be reasons for using a service like this other than lack of skill with a test kit.
    Darwinism is the deathblow to human dignity

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    Quote Originally Posted by Chichas01 View Post
    hmm, that seems a bit presumptuous don't ya think? for myself, I have used the service to dbl check my findings and I know others do as well. There can be reasons for using a service like this other than lack of skill with a test kit.
    I agree, when you end up having issues and you can't trace it back to what your testing, the 1$ price tag for a test is super cheap to help eliminate an issue. I'd rather pay to get a good quality test than assume everything is great because I have experience using test equipment etc.

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    i think what really pussed the camel on its side is all of the tank keepers that have barrier do ALL there testing!!....been there a couple times and seen it "yep same as last week test it all".....+1 crazyfish you gotta test yourself and use br as a backup teseter.....
    NORTH SOUND REEFERS

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    Quote Originally Posted by justforfun View Post
    i think what really pussed the camel on its side is all of the tank keepers that have barrier do ALL there testing!!....been there a couple times and seen it "yep same as last week test it all".....+1 crazyfish you gotta test yourself and use br as a backup teseter.....
    Huge part of it for sure We recently had someone send their friend in to drop off 5 seperate water samples and ask that we test them for everything! Same person refuses to even look at buying test kits. "You do it for free, why would I buy a kit?" So we end up with customers waiting for help while our employee spends 45 minutes testing water for someone who bought all 5 setups online and is yet to purchase anything from us.
    Last edited by barrierreefcf; 08-15-2011 at 11:25 AM.
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